Providers

This section offers a quick and easy way to get to information and resources on this site that health care providers may find most helpful.

This site contains a wealth of information and resources for everyone – patients, families, and health care providers. We are certain that you will also want to explore the whole site. The purpose of this section is just to help you get started or quickly find a particular piece of information or tool.

To the right are links to information and resources that others have used to improve practice and collaborative self-management support, partner with patients, and change the health care system.

The Business Case for Collaborative Self-Management Support
Free Informational Call held June 27, 2007 from 3:00 - 4:00PM  ET

Click to download presentation handouts.

Click to download a recording of the call.

Today, most health care providers would likely agree that the old paradigm in which a doctor reels off instructions to a mostly passive patient falls somewhere toward the bottom of the effectiveness scale. In the dawning of the pay-for-performance era, engaging patients in self-management is widely considered a more effective way to improve health and outcomes. Sometimes called Collaborative Self-Management Support (CSMS), this approach has shown promising results in both Improvement Collaboratives focused on chronic care and in some RCT trials. But finding the resources to implement CSMS is a cited as a major barrier to implementing CSMS in the office practice setting. Where can a busy office practice find the time? The extra staff? The training? 

In this one-hour call, we heard from experts who have been working on this critical question in a variety of health care settings, including:

• Austin Chang, Analyst at Cambridge Health Alliance; a large integrated delivery system serving a safety net population.
• Greg Pawlson, MD, MPH, Executive Vice President of NCQA, a leading evaluator of health care services including HEDIS® clinical performance measures.
• David Swieskowski, MD, MBA, Vice President for Quality, Mercy Clinics, Inc. a network of 140 physicians in a 100% fee-for-service environment.
• Laurel Simmons, SM, Institute for Healthcare Improvement, Deputy Director for New Health Partnerships, an initiative funded by RWJF to refine and spread viable models for CSMS in the ambulatory care setting.

To see information and materials from the patient and family call, please follow this link.